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Tower Hamlets · Find a Tender
Awarded

Tender: CCTV Maintenance Contract for Council – Planned and Reactive Works with 24‑Hour Call‑Out

Released 11 months ago

Contract value£920K
Term3 yearsMar 2026 to Mar 2029
Awarded10 Mar 202657 days after closing
With this buyer4 contracts4 contracts in total
Closed12 Jan 2026
Est. valueEstimate£70K to £300K
LocationLondon
SourceFind a Tender
CategoryPublic Safety & Security
Submissions closedClosed Mon, 12 Jan 2026

The Council is seeking a supplier to act as a single contractor to provide CCTV maintenance covering planned and reactive maintenance of all CCTV cameras, the control room and the radio system. The contract includes weekly visits to the Borough, 24-hour call-out cover with a 4-hour response and best-endeavour repairs within 24 hours, minor programming changes as required, and additional ad-hoc costs for new installations such as installing a new camera. The 24-hour call-out response has proven critical for business continuity during ICT network failures and the service is also used by other departments across the Council.

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