User Research to Support Social Care Platforms Programme for Essex County Council
Awarded 28 Apr 2021
About
Essex County Council awarded a contract to CYBER-DUCK LIMITED for user research to support the Social Care Platforms Programme (SCPP).
The research aims to understand the experiences and needs of service users, carers, care providers, partner agencies, and other public/third sector organisations.
It will explore what information people need, when they need it, and how they currently access it, to inform more efficient information sharing.
Insights will guide the strategic approach, design, and requirements for procuring a future social care platform.
The contract value is AUD 63,000.
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