Telecare Installation Support Service Phase 1 for Birmingham City Council
Awarded 20 Dec 2021
About
Birmingham City Council awarded a contract to Medequip Assistive Technology Ltd for telecare installation support services in people's homes.
The provider focused on addressing a backlog of over 900 referrals from September 2020 to November 2021, with potential for ongoing monthly installations if demand and funding allowed.
The installations included basic telecare (telecare box and pendant for 24/7 emergency response) and advanced telecare (additional needs assessment).
All equipment was provided via a service level agreement with Careline, and the provider was not responsible for repairs or maintenance.
The contract value was AUD 27,000.
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