Supply of Ticketing and CRM Solution to National Museums On Merseyside

About

National Museums On Merseyside awarded a contract to Gateway Ticketing Systems UK LTD for a ticketing and CRM solution to manage ticket sales across the organisation.

The solution enables online ticket procurement for exhibitions, guided tours, and events, as well as box office and in-venue sales, with intuitive reporting and self-service report building.

It supports integration with existing customer databases including Raisers Edge, Artifax, and Priava, and provides comprehensive dashboards and real-time reporting for visitor access and flow management.

The solution includes a professional website for data capture, a streamlined checkout process, security provisions for fraud reduction and PCI compliance, ticket capacity management, and financial reporting for VAT and Gift Aid compliance.

The contract value is AUD 103,401.2.