Supply of Omni-Channel Customer Contact Platform to Bracknell Forest Borough Council
Bracknell Forest Borough Council · Awarded contract
AwardedSupply of Omni-Channel Customer Contact Platform to Bracknell Forest Borough Council
Awarded 04 Oct 2026
Awarded04 Oct 2026
Value£383,290.00
SupplierNetcall Technology Limited
RegionSouth East
CategoryIT & Software
Expires in 2y 11mo3y term, 4% elapsed
Awarded 4 Oct 2026Expires 4 Oct 2029
About
Bracknell Forest Borough Council awarded a contract to Netcall Technology Limited for an omni-channel customer contact platform.
The contract, valued at £383,290, was awarded via direct award through the NHS SBS10521 framework, Lot 1, utilizing the Liberty Converse CXI product.
The procurement regime followed PCR 2015.
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Supply of Omni-Channel Customer Contact Platform to Bracknell Forest Borough Council
Won by Netcall Technology Limited · Bracknell Forest Borough Council
£383Kawarded
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Bracknell Forest Council Capital Works Framework – Construction, Planned Maintenance and Refurbishment (from 1 April 2027)Construction · Closes 26 Nov 2026
Unified Customer Contact and Force Control Room Solution – York & North Yorkshire Combined Authority and North Yorkshire PolicePublic Safety & Security · Closes 17 Nov 2026
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