Supply of Integrated Payment Solution to Bournemouth Christchurch and Poole Council

Awarded 01 Dec 2022

View live tenders
Awarded01 Dec 2022
Value£2,015,000.00
RegionSouth West
CategoryFinance & Insurance
Ended 7mo ago3y 4mo term
Awarded 1 Dec 2022Expired 30 Mar 2026

Bournemouth Christchurch and Poole Council awarded a contract to Capita Business Services Limited for an integrated payment solution to handle customer payments and manage income collected by the council.

The solution provides customer-facing channels including an automated/interactive touch-tone telephone service, an internet payments module, and a front end for officers to process mail order/telephone and non-electronic payments, underpinned by an Income Management database.

The contract value is £2,015,000.

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