Supply of Integrated Payment Solution to Bournemouth Christchurch and Poole Council
Awarded 01 Dec 2022
About
Bournemouth Christchurch and Poole Council awarded a contract to Capita Business Services Limited for an integrated payment solution to handle customer payments and manage income collected by the council.
The solution provides customer-facing channels including an automated/interactive touch-tone telephone service, an internet payments module, and a front end for officers to process mail order/telephone and non-electronic payments, underpinned by an Income Management database.
The contract value is £2,015,000.
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