West Northamptonshire Council · Awarded contract
Awarded

Supply of Customer Experience Management (CXM) System to West Northamptonshire Council

Awarded 17 May 2022

View live tenders
Awarded17 May 2022
Value£593,000.00
RegionEast Midlands
CategoryIT & Software
Ended 6mo ago4y term
Awarded 17 May 2022Expired 16 May 2026

West Northamptonshire Council awarded a contract to Jadu Creative Limited for the provision of a Customer Experience Management (CXM) system to ensure consistent and high-quality customer experiences across all council contact hubs.

The system enables access to customer information across the geographical area and all services in Central Northampton, Towcester, and Daventry.

The contract value is AUD 593,000.

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