Supply of Corporate Case Management and Complaints System to Islington Council
ISLINGTON COUNCIL · Awarded contract
AwardedSupply of Corporate Case Management and Complaints System to Islington Council
Awarded 03 Aug 2023
Awarded03 Aug 2023
Value£164,250.00
SupplierROL SOLUTIONS LTD
AgencyISLINGTON COUNCIL
RegionUnited Kingdom
CategoryIT & Software
Ended 3mo ago3y term
Awarded 3 Aug 2023Expired 2 Aug 2026
About
Islington Council awarded a contract to ROL SOLUTIONS LTD for the procurement of a new corporate case management system to deliver an effective and efficient complaints process with managed risk and appropriate business intelligence.
The contract value is £164,250.
The technology systems for managing complaints were defined over the long-term through a series of technology architecture states, providing an incremental and pragmatic approach aligned with ongoing Resident Experience work.
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Supply of Corporate Case Management and Complaints System to Islington Council
Won by ROL SOLUTIONS LTD · ISLINGTON COUNCIL
£164Kawarded
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Registration Services Booking and Management System – The CouncilIT & Software · Closes 13 Nov 2026
Online Legal Research and Know‑How Service for Westminster City Council and Royal Brough of Kensington and CheleaConsultancy & Legal · Closes 6 Nov 2026
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