Supply of Contact Centre Telephony to Northumberland County Council
Northumberland County Council · Awarded contract
AwardedSupply of Contact Centre Telephony to Northumberland County Council
Awarded 19 Apr 2024
Awarded19 Apr 2024
Value£144,000.00
SupplierGamma Network Solutions
RegionNorth East
CategoryTelecommunications
Expires in 5mo2y 12mo term, 85% elapsed
Awarded 19 Apr 2024Expires 18 Apr 2027
About
Northumberland County Council awarded a contract to Gamma Network Solutions for contact centre telephony.
The procurement was conducted under the PCR 2015 regime via an RFQ process, with a contract value of £144,000.
Similar open tenders12
TenderCloses
Flexible Purchasing Solution for Home and Community Care for Disabled Children and Young People – Northumberland County CouncilPublic Services & Welfare
20 May 2033
Independent Programme Evaluation of North East Rural Growth Programme – Northumberland County CouncilConsultancy & Legal
10 Nov 2026
Unified Customer Contact and Force Control Room Solution – York & North Yorkshire Combined Authority and North Yorkshire PolicePublic Safety & Security
17 Nov 2026
Cumberland Council Telecare & Assistive Technology Service Recommissioning — Pre‑Market Engagement (June 2027)Health & Medical
27 Nov 2026
Norfolk County Council Community Mental Health Outreach and Support Service – County-wideHealth & Medical
28 Mar 2027
Supported Accommodation and Lodgings for Care Leavers and Young People (Ages 16–25) – Northumberland County CouncilPublic Services & Welfare
30 Jun 2033
Framework for Older Adults Residential and Nursing Care Services – Cumberland CouncilHealth & Medical
13 May 2029
Teleradiology Reporting Services for County Durham and Darlington NHS Foundation TrustHealth & Medical
09 Nov 2026
Extra Care Schemes Construction and Management at Alnwick, Ashington, Blyth and Cramlington – Northumberland County CouncilPublic Services & Welfare
20 Nov 2026
Supply, Installation and 3-Year Maintenance of CCTV Systems for Seven Leisure Facilities – Conwy County Borough CouncilPublic Safety & Security
26 Nov 2026
Dynamic Purchasing System for Passenger Transport Services in Northumberland – Northumberland County Council & NHS TrustsTransport & Logistics
16 Jun 2028
Large Format Out‑of‑Home Advertising Management — North Shields Transport HubMiscellaneous
06 Nov 2026
Other similar contracts12
Contract and supplierAwarded value
Award of Telephony Services Contract to Gamma Business Solutions Limited by Northumberland County CouncilTelecommunicationsGAMMA BUSINESS SOLUTIONS LIMITED
$0
Unified Communications and Teams Telephony Contact Centre Solution for Gloucestershire County CouncilTelecommunicationsGamma Telecom Limited
$1,150,000
Supply of Contact Centre Telephony Platform to South Staffordshire CouncilIT & SoftwareGamma Telecom Ltd
$140,000
Award of Telephony Contract to Gamma by City of LincolnTelecommunicationsGamma
$443,300
Supply of Telephony Platform and Contact Centre by Gamma Telecoms Ltd to South Yorkshire Pensions AuthorityTelecommunicationsGamma Telecoms Ltd
$64,719.84
Contact Centre Telephony Support Services for Hampshire County CouncilIT & SoftwareGCI Network Solutions Limited
$1,500,000
Provision of Network and Telephony Services to North Kesteven District CouncilTelecommunicationsGamma Telecom ltd
$50,000
Supply of Telephone Software to Dover District Council for 2023/24TelecommunicationsGamma Telecom Limited
$18,000
Supply of Fixed Line Telephony, Broadband, and Contact Centre Services to Your Housing GroupTelecommunicationsGamma Network Solutions Limited
$217,590.92
Award of Contact Centre Telephony Support to GCI Network Solutions Ltd by Hampshire County CouncilTelecommunicationsGCI Network Solutions Ltd
$1,500,000
Award of Corporate Telephony Contract to Gamma Network Solutions by Tower HamletsTelecommunicationsGamma Network Solutions
$1,620,039
Award of Integrated Communications Contact Centre Solution to Gamma Telecom by Registers of ScotlandTelecommunicationsGamma Telecom
$182,160
Unlock the full platform.
7 days free, then £36/GBP per month. Cancel anytime.
What you get
Find
Find telecommunications tenders in North East in one place.
We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.
Supply of Contact Centre Telephony to Northumberland County Council
Won by Gamma Network Solutions · Northumberland County Council
£144Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new telecommunications tenders
Flexible Purchasing Solution for Home and Community Care for Disabled Children and Young People – Northumberland County CouncilPublic Services & Welfare · Closes 20 May 2033
Independent Programme Evaluation of North East Rural Growth Programme – Northumberland County CouncilConsultancy & Legal · Closes 10 Nov 2026
From your alert: Telecommunications
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
Market
Follow Gamma Network Solutions and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceBuyer · 38 contracts
£30.5Mawarded, 12 months
Halvern Facilities8 contracts£12.4M
Orrin Clinical5 contracts£9.1M
Tessel Cleaning Co11 contracts£6.8M
Wexby Linen14 contracts£2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovBot
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Who wins telecommunications contracts in North East?
Top suppliers by awarded value
1
2
3
Ask about tenders, suppliers or public bodies
Get started
Get telecommunications tenders in North East by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then £36/GBP per month
