HAMPSHIRE COUNTY COUNCIL · Awarded contract

Awarded

Supply and Maintenance Contract for Corporate CRM

Awarded 18 Jul 2026

View live tenders

Awarded18 Jul 2026

Value£154,350.00

SupplierBOXXE LIMITED

AgencyHAMPSHIRE COUNTY COUNCIL

RegionSouth East

CategoryIT & Software

Expires in 2y 8mo3y term, 10% elapsed

Awarded 18 July 2026Expires 17 July 2029

About

THIS NOTICE IS ON BEHALF OF CHICHESTER DISTRICT COUNCIL.

This contract has been awarded to a single supplier by way of a Direct Award under the KCS Procurement Services Framework Agreement Y23065 - Software Products and Associated Services.

The contract is for the continued provision of the Verint Engagement Management Professional Local Government Platform, a cloud-based Customer Relationship Management (CRM) solution, including software licences, support, maintenance and associated services.

The contract supports the Council's customer services operations through the management of customer enquiries, interactions, case management, knowledge management, reporting and associated CRM functionality.

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