Supply and Installation of Unified Communications Telephony System for University of Birmingham
Awarded 07 Feb 2019
About
University of Birmingham awarded a contract to CAE Technology Services Limited for the supply and/or installation of a Unified Communications Telephony System to replace the existing Mitel MX-One telephony system and Solidus Contact Centre software.
The contract includes a five-year maintenance element and is valued at £10,000,000.
The project aims to provide flexible enhanced UC functionality to staff and students, reduce the risk of system failure by replacing an old system with a modern resilient platform, and reduce direct and indirect costs of system ownership and communications handling.
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