UNIVERSITY OF BIRMINGHAM · Awarded contract
Awarded

Supply and Installation of Unified Communications Telephony System for University of Birmingham

Awarded 07 Feb 2019

View live tenders
Awarded07 Feb 2019
Value£10,000,000.00
RegionUnited Kingdom
CategoryTelecommunications
Ended 2y 9mo ago5y term
Awarded 7 Feb 2019Expired 6 Feb 2024

University of Birmingham awarded a contract to CAE Technology Services Limited for the supply and/or installation of a Unified Communications Telephony System to replace the existing Mitel MX-One telephony system and Solidus Contact Centre software.

The contract includes a five-year maintenance element and is valued at £10,000,000.

The project aims to provide flexible enhanced UC functionality to staff and students, reduce the risk of system failure by replacing an old system with a modern resilient platform, and reduce direct and indirect costs of system ownership and communications handling.

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