Subscription to Bespoke FOI, Parliamentary Questions, and Ministerial Correspondence Case Management System for 2019/2020
Awarded 26 Mar 2019
About
The Department for International Trade awarded a contract to Fivium Limited for a bespoke case management system subscription for Freedom of Information requests, Parliamentary Questions, and Ministerial correspondence for 2019/2020, valued at £77,120.
The system aimed to improve response quality and timeliness through efficient workflow and collaboration tools, enhance performance with management information and comprehensive reports, and simplify the response process by identifying request trends and linking information or similar cases.
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