Specialist Advice Services for Housing, Finance, and Debt Support in South-West Region
Awarded 15 Dec 2021
About
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED awarded a contract to WILTSHIRE CITIZENS ADVICE for specialist advice services across the south-west region, covering housing issues, access to accommodation, homelessness prevention, landlord disputes, finance, benefits, and debt support.
The service includes capacity for up to 80 referrals per month through March 2022, with standard referrals contacted within 5 working days and urgent referrals within 2 working days for participants in crisis, such as eviction hearings, benefit sanctions, or bailiff visits.
Advice is delivered 1:1 via telephone, email, or video call, with sessions lasting 60-90 minutes.
The contract value is £120,000.
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