Soft Facilities Management Services for the Natural History Museum — Awarded to Total Support Services Ltd
Natural History Museum · Awarded contract
AwardedSoft Facilities Management Services for the Natural History Museum — Awarded to Total Support Services Ltd
Awarded 01 Nov 2025
Awarded01 Nov 2025
Value£14,180,000.00
SupplierTotal Support Services Ltd
AgencyNatural History Museum
RegionLONDON
CategoryArts & Culture
Expires in 3y 12mo5y term, 20% elapsed
Awarded 1 Nov 2025Expires 31 Oct 2030
About
Natural History Museum awarded a contract to Total Support Services Ltd for comprehensive soft facilities maintenance and project works covering cleaning, grounds maintenance, waste management, logistical support and pest control.
The services incorporated responsibility for public health and the physical visitor spaces contained within the Natural History Museum estate and included routine maintenance and project-based works across those service areas.
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Soft Facilities Management Services for the Natural History Museum — Awarded to Total Support Services Ltd
Won by Total Support Services Ltd · Natural History Museum
£14.2Mawarded
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Soft Facilities Management Services for the British Embassy in BrasiliaInfrastructure · Closes 19 Nov 2026
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
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