Social Media Monitoring and Listening Services for FCDO

Awarded 30 Aug 2021

View live tenders
Awarded30 Aug 2021
Value£316,584.00
RegionUnited Kingdom
CategoryIT & Software
Ended 2y 2mo ago3y term
Awarded 30 Aug 2021Expired 29 Aug 2024

Foreign Commonwealth and Development Office awarded a contract to Runtime Collective Limited (Trading as Brandwatch) for social media monitoring and listening services.

The web-based service enables FCDO communications teams to conduct regular social listening and media monitoring to manage the department's reputation and measure the owned and earned impact of its campaigns.

It allows teams to understand audience sentiment around key policy areas, programmes of work, and services, and to identify where conversations predominantly take place and who influences them.

The monitoring supports informing future campaign strategies and evaluating existing activities.

The contract value is £316,584.

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