Social Media Management Software
NHS Business Services Authority · Awarded contract
AwardedSocial Media Management Software
Awarded 24 Oct 2026
Awarded24 Oct 2026
Value£181,907.01
SupplierSprout Social, Inc.
RegionUnited Kingdom
CategoryIT & Software
Expires in 2y 12mo3y term, 4% elapsed
Awarded 24 Oct 2026Expires 23 Oct 2029
About
The scope of the contract includes the single-view management of the NHSBSA's social media accounts (Facebook, Twitter etc.) for customer engagement and marketing.
The software will actively monitor relevant online conversations and provide insight from reporting and analytics.
The contract is used by the Communications and Marketing Team, Contact Centre Services Team, and Pensions.
The costs are split between the 3 areas depending on users required.
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