Servicing and Maintenance of Telecare Equipment for Wakefield and District Housing
Awarded 01 Nov 2021
About
Wakefield and District Housing Limited awarded a contract to Network Communications Systems Limited for the service, maintenance, and repair of telecare equipment across its Care Link Independent Living Schemes, UAC Dispersed Schemes, Central/Local Receivers, Pendants, Master Units, and Smoke Alarms.
The contract covers 24/7/365 service with a 4-hour response time for faults reported by the WDH Care Link Control Centre, which monitors approximately 12,100 connections across 34 Independent Living Schemes and 272 Dispersed Schemes.
The contract value is £390,000 and the initial term is 12 months, with options to extend for two further 12-month periods, up to a total of 36 months.
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