SANDWELL METROPOLITAN BOROUGH COUNCIL · Awarded contract
Awarded

Maintenance of Legacy Analogue Telecare Equipment for Sandwell Metropolitan Borough Council

Awarded 31 Jul 2025

View live tenders
Awarded31 Jul 2025
Value£34,672.11
SupplierTunstall Healthcare (UK) Limited
AgencySANDWELL METROPOLITAN BOROUGH COUNCIL
RegionWest Midlands
CategoryHealth & Medical
Expires in 1y 9mo3y term, 42% elapsed
Awarded 31 July 2025Expires 30 July 2028

About

Sandwell Metropolitan Borough Council awarded a contract to Tunstall Healthcare (UK) Limited for the maintenance of legacy analogue telecare products under Lot 3.2 Analogue of the Technology Enabled Lives (TEL) Framework.

The contract, valued at £34,672.11, covers the ongoing maintenance of all hardwired community alarms at three locations within Sandwell.

The maintenance plan includes remedial maintenance to keep equipment in satisfactory operating condition, including replacement of unserviceable parts; quarterly maintenance visits to test correct operation in accordance with BS5839 Part 1 Standard; and a service response within four hours of receipt of a service call during Normal Working Hours (9am to 5:30pm, Monday to Friday) and for critical system failures outside those hours.

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Other similar contracts12

Maintenance of Community Alarm and Dispersed Alarm Systems for Sandwell Metropolitan Borough CouncilHealth & MedicalTUNSTALL HEALTHCARE GROUP LIMITED
$62,580.95
Supply and Maintenance of Telecare Products and Monitoring Services by Tunstall Healthcare (UK) LimitedHealth & MedicalTUNSTALL HEALTHCARE (UK) LIMITED
$400,000
Maintenance of Hardwired Telecare Alarm Equipment by Tunstall Healthcare for Folkestone and Hythe District CouncilPublic Safety & SecurityTunstall Healthcare (UK) Limited
$54,410.72
Service, Maintenance and Repair of Telecare Equipment for North Kesteven District CouncilHealth & MedicalTunstall Healthcare (UK) Ltd
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Maintenance of Social Alarm and Telecare Services for Milton Keynes CouncilHealth & MedicalTunstall Healthcare (UK) Ltd
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Award of 24/7 Telecare Maintenance Service for South Tyneside HomesPublic Services & WelfareTunstall Healthcare (UK) Limited
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Maintenance of Social Alarm and Telecare Services for Milton Keynes CouncilHealth & MedicalTunstall Healthcare (UK) Ltd
$47,226
Award of Telecare Maintenance Contract to Tunstall Healthcare by South Tyneside CouncilHealth & MedicalTUNSTALL HEALTHCARE (UK) LIMITED
$65,000
Maintenance of Telecare Equipment for 1,000 Residents by Red Alert Telecare LtdHealth & MedicalRed Alert Telecare Ltd
$240,000
Telecare Maintenance Services for Dartford Borough Council (2022-2026)Health & MedicalTunstall Healthcare (UK) Limited
$101,682
Telecare Managed Services for Shropshire CouncilHealth & MedicalTunstall Healthcare (UK) Limited
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Appointment of Tunstall as Technology Enabled Lives Provider for Sandwell MBCHealth & MedicalTunstall Healthcare (UK) Ltd
$34,672.11

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