Satisfaction Survey Maintenance by Hornbill Service Management Ltd for Surrey and Sussex Police
Joint Procurement Service for Surrey and Sussex Police · Awarded contract
AwardedSatisfaction Survey Maintenance by Hornbill Service Management Ltd for Surrey and Sussex Police
Awarded 14 Jun 2023
Awarded14 Jun 2023
Value£31,462.00
SupplierHornbill Service Management Ltd
RegionSouth East
CategoryIT & Software
Ended 2y 5mo ago12mo term
Awarded 14 June 2023Expired 7 June 2024
About
The Joint Procurement Service for Surrey and Sussex Police awarded a contract to Hornbill Service Management Ltd for satisfaction survey maintenance, valued at £31,462.
Similar open tenders12
TenderCloses
Planned Preventative Maintenance, Reactive and Minor Works Framework for Surrey and Sussex Police EstatesConstruction
06 Nov 2026
Servicing and Maintenance of Fire Alarm, Firefighting, Emergency Lighting and Safety Devices – London Borough of Hillingdon (11,000+ properties)Public Safety & Security
09 Nov 2026
Traffic Management Services for Events – Hull City Council (Jan 2027 start, 3-year contract)Transport & Logistics
04 Dec 2026
Supply, Installation and Maintenance of Secure Bike Hangars – London Borough of IslingtonInfrastructure
09 Nov 2026
Supply, Installation and Maintenance of Secure Bike Hangars – London Borough of IslingtonInfrastructure
09 Nov 2026
Door Entry Systems Servicing, Maintenance and Upgrades – Ipswich Borough CouncilPublic Safety & Security
09 Nov 2026
Market Engagement — Community Safety Patrolling and Response Services for London Borough of CroydonPublic Safety & Security
09 Nov 2026
Mechanical Planned and Reactive Maintenance Contract – Police and Crime Commissioner for South Wales (3 Lots)Construction
04 Dec 2026
Replacement Contract for Road and Footway Condition Surveys and Digital Safety-Driven InspectionsInfrastructure
20 Nov 2026
Measured Term Corporate Maintenance Contracts – Maidstone Borough Council (Mechanical, Electrical, Security/Fire, Building Fabric)Construction
11 Nov 2026
Drainage Maintenance, Repairs, Inspections and Improvement Works – Police & Crime Commissioner for HertfordshireWater & Sanitation
01 Dec 2026
Maintenance and Upgrade Contract for 8,000 Ipswich Borough Council PropertiesConstruction
25 Nov 2026
Other similar contracts12
Contract and supplierAwarded value
IT Service Management (Hornbill) for Staffordshire Police, Fire & Crime CommissionerIT & SoftwareHornbill Service Management
$81,996
Renewal of IT Service Management (Hornbill) for Staffordshire Police, Fire & Crime CommissionerIT & SoftwareHornbill Service Management
$81,996
User Satisfaction Surveys for Surrey PolicePublic Safety & SecurityOpinion Research Services Ltd
$271,387
Extension of Hornbill Service Management Software Licensing and MaintenanceIT & SoftwareHornbill Technologies Limited
$112,146
Award of ITSM Solution & Services to Hornbill Service Management Limited by Milton Keynes City CouncilIT & SoftwareHornbill Service Management Limited
$79,811.66
Supply of Cloud-Hosted IT Service Desk Solution to Staffordshire PoliceIT & SoftwareHORNBILL SERVICE MANAGEMENT LIMITED
$54,360
Provision of Hornbill SaaS ITSM Solution to London Borough of MertonIT & SoftwareHornbill Service Management Limited
$212,761
Further Provision of IT Service Management Software to Southend-on-Sea Borough CouncilIT & SoftwareHornbill Technologies Limited
$181,063.2
Award of User Satisfaction Surveys Contract to SMSR by Avon & Somerset ConstabularyConsultancy & LegalSMSR
$84,150
Supply of Hornbill Service Manager to The Queen Elizabeth Hospital King's Lynn NHS Foundation TrustIT & SoftwareHORNBILL SERVICE MANAGEMENT LIMITED
$28,041.69
Renewal of Staff Survey Platform Licence, Support, and Maintenance for Northumbria PoliceIT & SoftwareHiveHR Limited
$71,619
Renewal of Hornbill System License for Northumberland County CouncilIT & SoftwareHornbill Service Management LImited
$198,759
Unlock the full platform.
7 days free, then £36/GBP per month. Cancel anytime.
What you get
Find
Find IT and software tenders in South East in one place.
We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.
Satisfaction Survey Maintenance by Hornbill Service Management Ltd for Surrey and Sussex Police
Won by Hornbill Service Management Ltd · Joint Procurement Service for Surrey and Sussex Police
£31Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new IT and software tenders
Planned Preventative Maintenance, Reactive and Minor Works Framework for Surrey and Sussex Police EstatesConstruction · Closes 6 Nov 2026
Servicing and Maintenance of Fire Alarm, Firefighting, Emergency Lighting and Safety Devices – London Borough of Hillingdon (11,000+ properties)Public Safety & Security · Closes 9 Nov 2026
From your alert: IT & Software
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
Market
Follow Hornbill Service Management Ltd and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceBuyer · 38 contracts
£30.5Mawarded, 12 months
Halvern Facilities8 contracts£12.4M
Orrin Clinical5 contracts£9.1M
Tessel Cleaning Co11 contracts£6.8M
Wexby Linen14 contracts£2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovBot
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Who wins IT and software contracts in South East?
Top suppliers by awarded value
1
2
3
Ask about tenders, suppliers or public bodies
Get started
Get IT and software tenders in South East by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then £36/GBP per month
