DEPARTMENT FOR ENVIRONMENT, FOOD & RURAL AFFAIRS · Awarded contract
Awarded

Retention of Digital Content Designers via Scroll LLP for Defra

Awarded 30 Sep 2015

View live tenders
Awarded30 Sep 2015
Value£683,000.00
SupplierScroll LLP
AgencyDEPARTMENT FOR ENVIRONMENT, FOOD & RURAL AFFAIRS
RegionUnited Kingdom
CategoryIT & Software
Ended 9y 6mo ago1y 7mo term
Awarded 30 Sept 2015Expired 29 Apr 2017

About

The Department for Environment, Food & Rural Affairs awarded a contract to Scroll LLP to retain seven professional digital content designers from 1 October 2015 to 30 April 2016, with amendments in 2016 and 2017.

The designers, part of a larger team, had redesigned all customer-facing guidance over the past two years.

Key outcomes included reducing customer call volumes to release early savings across Defra organisations, meeting the Secretary of State's commitment to improve the online farming offer, upskilling internal staff as digital content designers, and meeting the department's content requirements during the transitional period until a central digital content team was in place.

The contract value was AUD 683,000.

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