Resident Satisfaction Survey Deployment and Analysis for Ebbsfleet Development Corporation

About

Ebbsfleet Development Corporation awarded a contract to Lake Communications LTD t/a Lake Market Research for the deployment of a residents satisfaction survey in 2023.

The supplier was required to use a mixed methods data collection approach, including face-to-face and digital options, to yield a minimum of 2,000 resident responses from various wards in the Ebbsfleet garden city and surrounding areas.

The supplier analysed responses, wrote reports, and created data visuals covering key results, methodology, conclusions, and recommendations.

All deliverables were to be completed by 31st October 2023.

The contract value was £37,745.