National Archives Public Record Office · Awarded contract

Awarded

Replacement of Legacy IT Service Support Management Toolset with SaaS Solution for The National Archives

Awarded 06 Mar 2017

View live tenders

Awarded06 Mar 2017

Value£95,677.00

SupplierAlemba Ltd.

AgencyNational Archives Public Record Office

RegionUnited Kingdom

CategoryIT & Software

Ended 6y 8mo ago3y term

Awarded 6 Mar 2017Expired 5 Mar 2020

About

The National Archives Public Record Office awarded a contract to Alemba Ltd.

for the replacement of its internally hosted legacy IT Service Support Management (ITSSM) toolset with a modern, flexible Software as a Service (SaaS) solution.

The contract, valued at AUD 95,677, covers an initial term of three years with options to extend for up to two additional twelve-month periods (3+1+1).

The new toolset aims to provide efficient, highly available on-demand cloud services that integrate with the agency's technology infrastructure and support best practice methodologies.

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