East Suffolk Council · Awarded contract

Awarded

Replacement of Legacy Environmental Health, Planning and Licensing IT Systems for Great Yarmouth Borough Council

Awarded 07 Oct 2024

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Awarded07 Oct 2024

Value£434,990.00

SupplierIdox Software Ltd

AgencyEast Suffolk Council

RegionEast of England

CategoryIT & Software

Expires in 6y 11mo9y term, 23% elapsed

Awarded 7 Oct 2024Expires 6 Oct 2033

About

East Suffolk Council awarded a contract to Idox Software Ltd for the replacement of legacy systems covering Environmental Health, Licensing, Planning and Building Control, ASB and community safety, and Assisted Living with one hosted system for Great Yarmouth Borough Council.

The contract, valued at £434,990, includes implementation preparation starting w/c 23 September 2024, a staged system go-live from January 2025, and complete system live by end of December 2025.

The system aims to improve customer experience, reduce administrative burden, enable self-service, support mobile working, and provide performance management reports and dashboards, with accessibility for the Customer Service department.

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2 new IT and software tenders

Door Entry Systems Servicing, Maintenance and Upgrades – Ipswich Borough CouncilPublic Safety & Security · Closes 9 Nov 2026

Dynamic Purchasing System for Lowestoft Town Investment Plan Works and Services – East Suffolk CouncilInfrastructure · Closes 20 Apr 2032

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