Renewal of Microsoft Unified Support Contract for Department for Transport
Awarded 24 Sep 2024
About
DfTc - Department for Transport awarded a contract to Microsoft Limited for the renewal of its annual Microsoft Unified Support contract, valued at AUD 249,204.
The contract covers all Microsoft software and provides access to Microsoft technical resources for reactive issue resolution and proactive management of the Microsoft estate.
It includes training and knowledge services, such as chalk and talk sessions, as part of proactive services, as well as Problem Resolution Support with onsite support and escalation assistance when a Microsoft product is deemed to have caused a problem.
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