West Dorset District Council · Awarded contract

Awarded

Renewal of Call Handling Software for Revenues and Benefits Partnership

Awarded 25 May 2017

View live tenders

Awarded25 May 2017

Value£35,310.00

SupplierInform 360

AgencyWest Dorset District Council

RegionSouth West

CategoryIT & Software

Ended 8y 6mo ago12mo term

Awarded 25 May 2017Expired 24 May 2018

About

West Dorset District Council awarded a contract to Inform 360 for the renewal of call handling software on behalf of the Revenues and Benefits Partnership, which includes West Dorset District Council, Weymouth & Portland Borough Council, and Purbeck District Council.

The software was originally introduced in the benefits team to mitigate the transfer of customer telephone calls no longer handled by the customer contact team and was more recently extended to the revenues team.

The contract, valued at £35,310, was direct awarded using the G-Cloud 8 Framework (service ID 7471 1704 4815 2834).

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