Reassessment for Customer Service Excellence Accreditation for DVLA

Awarded 13 Jul 2021

View live tenders
Awarded13 Jul 2021
Value£5,880.00
RegionWales
CategoryConsultancy & Legal
Ended 3y 4mo ago1y 12mo term
Awarded 13 July 2021Expired 12 July 2023

DVLA - Driver Vehicle and Licencing Agency awarded a contract to ASSESSMENT SERVICES LIMITED for reassessment to retain Customer Service Excellence accreditation.

The contract, valued at AUD 5,880, involves a licensed certification body reassessing the organisation against the Customer Service Excellence standard, which focuses on delivery, timeliness, information, professionalism, and staff attitude.

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