Quality Analysis for Bus Service Improvements by Sheffield City Region MCA

Awarded 22 Mar 2021

View live tenders
Awarded22 Mar 2021
Value£84,463.50
SupplierSYSTRA Ltd.
RegionYorkshire and The Humber
CategoryConsultancy & Legal
Ended 4y 11mo ago8mo term
Awarded 22 Mar 2021Expired 30 Nov 2021

Sheffield City Region Mayoral Combined Authority Group awarded a contract to SYSTRA Ltd.

for quality analysis to identify bus service quality improvements aimed at growing patronage and enhancing the passenger experience.

This commission is part of the Quality Analysis workstream under workpackage 1 of the MCA's response to the bus review, adopted in July 2020.

The work involves utilizing customer insights, market segmentation, and outputs from the Route Analysis workstream to develop a Universal Quality Standard and a prioritized list of quality improvements.

The contract value is AUD 84,463.5.

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