Qualitative Research on Postal User Needs and Digital Alternatives for Ofcom's USO Review
OFCOM · Awarded contract
AwardedQualitative Research on Postal User Needs and Digital Alternatives for Ofcom's USO Review
Awarded 14 Aug 2023
Awarded14 Aug 2023
Value£78,603.00
SupplierJigsaw Research Limited
AgencyOFCOM
RegionLondon
CategoryConsultancy & Legal
Ended 3y 1mo ago2mo term
Awarded 14 Aug 2023Expired 28 Sept 2023
About
OFCOM awarded a contract to Jigsaw Research Limited for qualitative research to improve understanding of how postal user needs have changed since the last review, including insights into the types of post people send and the necessity or sentimental value of these items, as well as barriers to digital alternatives to post.
The contract value was AUD 78,603.
Similar open tenders12
TenderCloses
Department of Finance (DoF) LPS Ordnance Survey eCommerce Procurement – Pre‑Market EngagementIT & Software
02 Nov 2026
Framework for Digital Transformation, Libraries and Research & Innovation Consultancy – UK Non‑Profit SectorConsultancy & Legal
05 Nov 2026
IUS Programme RFI — VOX NOVA Fixed Voice OFFICIAL (FVO) and Enterprise Voice (EV) (RFI Questionnaire due 12 Aug 2026)Telecommunications
31 Jan 2027
Flexible Employee Benefits Administration Service and Cloud Platform – Ofcom (from July 2027)IT & Software
30 Nov 2026
ONS Dynamic Purchasing System for Data Sources, Services and ExpertiseResearch & Development
03 Apr 2028
Cardiff and Vale Market Stability Assessment and Five-Year Service Sufficiency Review – Health and Social CareConsultancy & Legal
02 Nov 2026
Online Legal Research and Know‑How Service for Westminster City Council and Royal Brough of Kensington and CheleaConsultancy & Legal
06 Nov 2026
Postal Supply of Nicotine Replacement Therapy and Smoking Cessation Medicines – Suffolk County CouncilHealth & Medical
03 Nov 2026
Supply Framework for Print Paper, Envelopes and Related Products for Council PrintroomMiscellaneous
11 Nov 2026
Domestic Abuse Needs Assessment for Birmingham City CouncilConsultancy & Legal
02 Nov 2026
Specialist Election Printing Contract – Ballot Papers, Postal Vote Packs and Registration FormsPublic Services & Welfare
10 Nov 2026
South Yorkshire Biannual Longitudinal Resident Perception SurveyResearch & Development
30 Nov 2026
Other similar contracts12
Contract and supplierAwarded value
Post User Needs Research 2024 for Ofcom's Universal Service Obligation AssessmentConsultancy & LegalBMG Research
$154,400
Research on Postal Service Usage and Attitudes Among UK AdultsResearch & DevelopmentJigsaw Research Ltd
$541,381.2
Online Trials for User Empowerment: Discount Scheme ResearchConsultancy & LegalStrat7 Limited, trading as Jigsaw Research
$50,942
Research on Postal Service Usage Among UK SMEsResearch & DevelopmentBMG Research
$653,410.8
User Research for Ofcom's Online Safety Compliance Digital Support ServiceConsultancy & LegalStrat7 Limited, trading as Jigsaw Research
$124,805
Award of Postal Services Consumer Research to YouGov by Consumer ScotlandResearch & DevelopmentYouGov
$24,625
Consumer Research on Mobile Network Quality for OfcomTelecommunicationsJigsawUK
$60,351
Award of Universal Postal Service Efficiency Study to Frontier EconomicsConsultancy & LegalFRONTIER ECONOMICS LIMITED
$98,000
Award of Research and Insights Services Contracts by Post Office LimitedConsultancy & LegalQuadrangle Research Group Limited,The Value Engineers Limited,Trinity McQueen Limited,Savanta Group Limited,Dynata Global UK Limited
$3,700,000
Award of Qualitative Research Programme to Quadrangle Research Group Limited by Post Office LimitedConsultancy & LegalQuadrangle Research Group Limited
$177,000
CX Insights Research Services by Quadrangle Research Group for Post Office LimitedConsultancy & LegalQuadrangle Research Group Limited
$177,000
Insights Survey Reports by Ipsos Mori UK Limited for Post Office LimitedConsultancy & LegalIpsos Mori UK Limited
$56,435
Unlock the full platform.
7 days free, then £36/GBP per month. Cancel anytime.
What you get
Find
Find consultancy and legal tenders in London in one place.
We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.
Qualitative Research on Postal User Needs and Digital Alternatives for Ofcom's USO Review
Won by Jigsaw Research Limited · OFCOM
£79Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new consultancy and legal tenders
Department of Finance (DoF) LPS Ordnance Survey eCommerce Procurement – Pre‑Market EngagementIT & Software · Closes 2 Nov 2026
Framework for Digital Transformation, Libraries and Research & Innovation Consultancy – UK Non‑Profit SectorConsultancy & Legal · Closes 5 Nov 2026
From your alert: Consultancy & Legal
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
Market
Follow Jigsaw Research Limited and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceBuyer · 38 contracts
£30.5Mawarded, 12 months
Halvern Facilities8 contracts£12.4M
Orrin Clinical5 contracts£9.1M
Tessel Cleaning Co11 contracts£6.8M
Wexby Linen14 contracts£2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovBot
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Who wins consultancy and legal contracts in London?
Top suppliers by awarded value
1
2
3
Ask about tenders, suppliers or public bodies
Get started
Get consultancy and legal tenders in London by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then £36/GBP per month
