Qualitative Research on Online Tax Account User Experience for HMRC
HM REVENUE & CUSTOMS · Awarded contract
AwardedQualitative Research on Online Tax Account User Experience for HMRC
Awarded 19 Dec 2017
Awarded19 Dec 2017
Value£26,835.00
SupplierIPSOS RESEARCH LTD
AgencyHM REVENUE & CUSTOMS
RegionUnited Kingdom
CategoryConsultancy & Legal
Ended 8y 6mo ago4mo term
Awarded 19 Dec 2017Expired 29 Apr 2018
About
HM Revenue & Customs awarded a contract to Ipsos Research Ltd for qualitative research to explore the experiences of online tax account users who have both business and personal tax requirements.
The research aimed to understand user preferences in accessing and managing different tax affairs online, identify points of confusion or frustration, and suggest improvements.
The contract value was AUD 26,835.
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Qualitative Research on Online Tax Account User Experience for HMRC
Won by IPSOS RESEARCH LTD · HM REVENUE & CUSTOMS
£27Kawarded
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