Awarded

Provision of Specialist Telephony Training to DVLA

Awarded 18 Jan 2023

View live tenders
Awarded18 Jan 2023
Value£56,400.00
RegionWales
CategoryEducation & Training
Ended 10mo ago3y term
Awarded 18 Jan 2023Expired 17 Jan 2026

DVLA - Driver & Vehicle Licensing Agency awarded a contract to MITEL NETWORKS LIMITED for specialist telephony training.

The contract is a flexible 3-year call-off arrangement for MiVoice Telephony Training, valued at AUD 56,400.

It aims to build and develop the technical capability of DVLA telephony engineers to install, configure, maintain, and troubleshoot a MiVoice Business System.

The training includes intermediate and advanced courses for up to 8 delegates per year, with specific modules such as MiVoice Business Core Installation & Maintenance and MiVoice Business Networking Clustering & Resiliency.

The supplier must allocate an Account Manager for bookings and service reviews.

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