Provision of PMO Services to DVLA for Digital Projects and Capability Building

About

Driver & Vehicle Licensing Agency awarded a contract to Ergon Limited for Portfolio, Programme and Project Management Office (PMO) services to supplement DVLA's existing CPMO team.

The contract, valued at AUD 296,080, supports the delivery of technical projects in user tooling (SharePoint, Jira, Confluence) and links to wider Digital Service Platform and End User Computing workstreams.

It includes introducing improved ways of working aligned to best practice standards through coaching, mentoring, training development, and accreditation; enhancing in-house PMO maturity; supporting PPM tool selection, requirements verification, custom development, and roll-out; and providing a configured service with an integrated PMO framework of skills, processes, templates, and tools.

The approach aligns with recognised standards and methodologies (MSP, PMP, P3O, Prince2, Agile, Scrum) and supports SME supplier onboarding and standards management.

The solution aims to enable business strategy and customer outcomes while mitigating time, cost, quality, and risk, using an Agile-based lifecycle approach.

It also inputs into the wider development of in-house skills, capabilities, procedures, and ways of working that inform the ITD target operating model and ATOM programme, and supports skills development of current resources through coaching, mentoring, training, and knowledge transfer.