Provision of Operational, Management and Maintenance Services at Brook House and Tinsley House Immigration Removal Centres
Home Office · Awarded contract
AwardedProvision of Operational, Management and Maintenance Services at Brook House and Tinsley House Immigration Removal Centres
Awarded 18 Feb 2020
Awarded18 Feb 2020
Value£276,600,000.00
SupplierSERCO GROUP PLC
AgencyHome Office
RegionSouth East
CategoryPublic Safety & Security
Expires in 1y 3mo8y term, 84% elapsed
Awarded 18 Feb 2020Expires 17 Feb 2028
About
The Home Office awarded a contract to Serco Group PLC for the provision of operational, management and maintenance services at Brook House Immigration Removal Centre and Tinsley House Immigration Removal Centre/Pre-Departure Accommodation.
The services include overall management of the centres, security and guarding, safeguarding and welfare, well-being and cleaning, local escorting and hospital bed watches, catering and shop services, religious and welfare facilities, provision of furniture and equipment, facilities management and cleaning, landscaping, and tailored welfare services for the pre-departure accommodation including social worker access.
The contract value is £276,600,000.
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Provision of Operational, Management and Maintenance Services at Brook House and Tinsley House Immigration Removal Centres
Won by SERCO GROUP PLC · Home Office
£276.6Mawarded
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Background Support Services for Orchid House, Thirsk (2027–2032) – Thirteen Housing GroupPublic Services & Welfare · Closes 6 Nov 2026
Offender Engagement, Support and Oversight Service for High-Risk Offenders in Supported Exempt Accommodation – DerbyshirePublic Services & Welfare · Closes 13 Nov 2026
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
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