Provision of NHS Joy App Digital Platform for Social Prescribing in Waltham Forest
Awarded 15 Oct 2025
About
London Borough of Waltham Forest awarded a contract to Pungo for the NHS Joy App, a digital platform supporting social prescribing and preventative healthcare by connecting patients with local non-medical services such as wellbeing groups, befriending support, debt advice, and mental health resources.
The platform includes a real-time directory of local services, case management for referrals by GPs and social prescribers, self-referral capabilities for patients, and integration with NHS systems like EMIS and SystmOne.
It also features the Joy Dashboard for real-time analytics and reporting to track impact and identify health inequalities.
The contract value is £113,000, procured under the Procurement Act 2023 via Request for Quotation (RFQ).
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