Ministry of Defence · Awarded contract

Awarded

Provision of ITIL Service Management Support to Ministry of Defence

Awarded 22 Oct 2023

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Awarded22 Oct 2023

Value£3,776,793.00

SupplierParico Limited

AgencyMinistry of Defence

RegionSouth West

CategoryIT & Software

Ended 1y 7mo ago1y 5mo term

Awarded 22 Oct 2023Expired 30 Mar 2025

About

The Ministry of Defence awarded a contract to Parico Limited for the provision of suitably skilled support personnel to undertake ITIL V3 service management processes and procedures for the High Assurance Services (HAS) Service Management team.

The team, comprising various vendors, will operate under the direction of the Service Transition and Operations Lead.

The MOD, acting as a Managed Service Provider, will integrate with Defence Digital Operational Service Management (OSM), including 24x7 incident logging.

The contract value was £3,776,793.

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