GATESHEAD COUNCIL · Awarded contract

Awarded

Provision of Hosting, Support and Maintenance for Pay360 Payment Suite to Gateshead Council

Awarded 30 Nov 2021

View live tenders

Awarded30 Nov 2021

Value£85,052.16

SupplierCapita Business Services Limited

AgencyGATESHEAD COUNCIL

RegionNorth East

CategoryIT & Software

Ended 1y 11mo ago3y term

Awarded 30 Nov 2021Expired 29 Nov 2024

About

Gateshead Council awarded a contract to Capita Business Services Limited for the ongoing hosting, support, and maintenance of the existing Pay360 payment suite.

The contract was called off from the KCS Professional Services for Managed Services for Business Framework Agreement - Y16018.

The supplier will provide Secure Cloud (sCloud) Income Management (AIM) for central income processing and storage, sCloud Paye.net for telephone-based card payments, ACR counter receipting for back-office cash transactions, Secure Bureau Service for PCI DSS certified card authorisation, Terminal Management System (P2PE) for managing chip and PIN estate, Secure Card Portal (SCP) for hosted online card entry and authorisation, and Automated Touchtone System for self-service touch tone payments.

Support includes agreed required upgrades during the term.

The contract value is £85,052.16.

Similar open tenders12

Direct Payment Payroll and Managed Account Services Framework – Southend-on-Sea City CouncilPublic Services & Welfare

02 Dec 2026

Children's Direct Payment Support Service – Cumberland Council (from 1 April 2027)Public Services & Welfare

25 Nov 2026

Children’s Direct Payment Support Service – Cumberland CouncilPublic Services & Welfare

25 Nov 2026

Open Banking Services for UK Central Government and Public Sector – Data, Digital Payments & Confirmation of PayeeFinance & Insurance

07 Jan 2032

Provision of Electronic Payments and Associated Services (60‑month DPS, extended to 31 May 2029)Finance & Insurance

31 May 2029

Replacement HR System Implementation and Managed UK Payroll Service – Look Ahead Care, Support & HousingIT & Software

20 Nov 2026

Aspire Academy Trust – Integrated HR and Payroll System with Managed Payroll ServiceIT & Software

27 Nov 2026

Pan-Government Agreement for Income Generation from Estates, Assets and Intellectual PropertyMiscellaneous

14 Sep 2028

Pseudo Dynamic Purchasing System for Rapid Specialist Opinion & Referral Management Services – NECS for NHS North Durham and Partner CCGsHealth & Medical

31 Mar 2028

South Ayrshire Council — Provision of Banking and Merchant Services (Lot 1: Banking, Lot 2: Merchant)Finance & Insurance

26 Nov 2026

Cyber Security Services 3 – Government and Public Sector Purchasing System Extended to 13/02/2029IT & Software

11 Feb 2029

Secure Cash, Coin and Cheque Collection and Banking Services – Liverpool City CouncilFinance & Insurance

18 Nov 2026

Other similar contracts12

Hosting and Support of Pay360 Payment Suite with PCI Telephony for Gateshead CouncilIT & SoftwareCapita Business Services Limited

$408,197.65

Provision of Electronic Transaction Payment Services (Pay360 Software Support and Maintenance) for North and West Northamptonshire Unitary CouncilsIT & SoftwareCapita Business Services Ltd

$193,000

Income Management and Payment Systems Contract Awarded to Capita Business Services LimitedIT & SoftwareCapita Business Services Limited

$125,000

Supply of PCI Secure Telephone Payments Solution to Gateshead CouncilIT & SoftwareCapita Business Services Limited

$293,818

Annual Maintenance and Transaction Charges for Capita E-Payments (Pay360) Cloud SoftwareIT & SoftwareAccess Paysuite,Capita Business Services Ltd

$702,335

Cloud Hosting, Support, and Maintenance for Card Payments SoftwareIT & SoftwareCapita Business Services Ltd,Access Paysuite Ltd

$59,767.24

Provision of Electronic Transaction Payment Services Platform Pay360 to Buckinghamshire CouncilFinance & InsuranceCapita Business Service Limited

$334,000

Supply and Maintenance of Pay360 Payment Software and Hardware to Northumberland County CouncilIT & SoftwareCapita Business Services Limited

$157,945

Award of Income and Payment Management System (PAY 360) to Capita Business ServicesIT & SoftwareCAPITA BUSINESS SERVICES LIMITED

$931,059

Hosting and Support of Pay360 Payment Suite for Ryedale District CouncilIT & SoftwareCapita Business Services Ltd

$97,500

Managed Services for Pay360 Business Platform by CapitaIT & SoftwareCapita Business Services Limited

$138,471.24

Support and Maintenance of Pay360 (AIMS) Application and Hosting for Tower HamletsIT & SoftwareCapita Business Services Limited

$6,010,000

Unlock the full platform.

7 days free, then £36/GBP per month. Cancel anytime.

What you get

Find

Find IT and software tenders in North East in one place.

We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.

Narrow it downFilter by category, region and area, or view open tenders on a map.

Alerts

Open tenders like this contract, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.

Instant or dailyGet an email when a match is published, or one summary a day.

Gmail

OutlookAny other inboxWorks with any email address

GovMarketto you

7:00 am

2 new IT and software tenders

Direct Payment Payroll and Managed Account Services Framework – Southend-on-Sea City CouncilPublic Services & Welfare · Closes 2 Dec 2026

Children's Direct Payment Support Service – Cumberland Council (from 1 April 2027)Public Services & Welfare · Closes 25 Nov 2026

From your alert: IT & Software

Assess

Size up a tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.

Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow Capita Business Services Limited and get alerts when they win again.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.

Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.

Take it with youExport tenders and matches to CSV.

GovBot

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get IT and software tenders in North East by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then £36/GBP per month