Buckinghamshire Council · Awarded contract

Awarded

Provision of CRM and MDM Solution for Buckinghamshire Council

Awarded 03 Jan 2023

View live tenders

Awarded03 Jan 2023

Value£693,000.00

SupplierAbavus Ltd

AgencyBuckinghamshire Council

RegionUnited Kingdom

CategoryIT & Software

Expires in 1y 2mo5y term, 77% elapsed

Awarded 3 Jan 2023Expires 2 Jan 2028

About

Buckinghamshire Council awarded a contract to Abavus Ltd for the provision of a corporate, modern Customer Relationship Platform (CRM) and Master Data Management (MDM) solution.

The cloud-hosted system aims to support the Council's 'Customer First' culture by enabling a single view of the customer, integrating with existing Line of Business systems, and facilitating a seamless digital journey from the Council's website.

The solution includes hosting, licensing, maintenance, upgrades, reporting, consultancy, customisation, configuration, database administration, data cleansing, data migration, implementation, initial training, and ongoing support.

The contract value is AUD 693,000.

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