Planned and Reactive Maintenance of Building Energy Management System at University of Southampton

About

University of Southampton awarded a contract to Pillinger Controls Ltd for the provision of planned and reactive maintenance and on-demand technical assistance for its Building Energy Management System (BEMS) infrastructure across Highfield Campus and all satellite sites.

The contract, valued at £2,625,000, covers day-to-day reactive maintenance and planned servicing, including upkeep of three IQ Vision servers, one 963 server, and one 963 lite for HVAC alarms, as well as approximately 850 Trend controllers ranging from IQ 1 to IQ 4.

The contractor is required to provide full breakdown cover 24 hours a day, every day, including public holidays, with calls logged by the University help desk or an authorised representative.

The contractor must also keep the client's Planon management system updated with all planned and reactive works, meeting strict deadlines.

The premises are multi-tenanted with strict security procedures, requiring personal identification and adherence to safety procedures and University rules.

The work is subject to unannounced quality audits and includes formal meetings between the contractor and the Employer.