Occupational Health Management System for Bedfordshire, Hertfordshire, and Cambridgeshire Police
Awarded 02 Jun 2019
About
BCH Procurement, representing the Police and Crime Commissioners for Bedfordshire, Cambridgeshire, and Hertfordshire, awarded a contract to Warwick International Computing Systems for an Occupational Health and Health and Safety system.
The system was initially intended to support HR but scalable to support wider business areas in the future.
It aimed to enhance customer service provision through automation, streamlining and standardising the management of business processes, customer queries, and general feedback, underpinned by Service Level Agreements to ensure requests were managed promptly, consistently, effectively, and efficiently.
The system was to supplement enhancements and automation being delivered by the new ABLE ERP solution comprising MHR iTrent HR & Payroll, Northgate CARM Duty Management, and Advanced E-Financials.
The contract value was £164,000.
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