Migration of Mayoral Combined Authority Service Desk from Skype for Business to New Call Center Technology
West Yorkshire Combined Authority · Awarded contract
AwardedMigration of Mayoral Combined Authority Service Desk from Skype for Business to New Call Center Technology
Awarded 30 Sep 2022
Awarded30 Sep 2022
Value£256,524.78
SupplierREDCENTRIC SOLUTIONS LIMITED
RegionYorkshire and The Humber
CategoryIT & Software
Ended 1y ago3y 1mo term
Awarded 30 Sept 2022Expired 31 Oct 2025
About
West Yorkshire Combined Authority awarded a contract to Redcentric Solutions Limited for the design, installation, configuration, setup, handover, migration, and decommissioning from the current Skype for Business to the MCA's service desk, including ongoing support and maintenance.
The contract value is £256,524.78.
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Migration of Mayoral Combined Authority Service Desk from Skype for Business to New Call Center Technology
Won by REDCENTRIC SOLUTIONS LIMITED · West Yorkshire Combined Authority
£257Kawarded
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Unified Customer Contact and Force Control Room Solution – York & North Yorkshire Combined Authority and North Yorkshire PolicePublic Safety & Security · Closes 17 Nov 2026
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