Royal Botanic Gardens, Kew · Awarded contract
Awarded

Market Research Framework Agreement for Royal Botanic Gardens, Kew

Awarded 25 May 2025

View live tenders
Expires in 1y 7mo3y term, 48% elapsed
Awarded 25 May 2025Expires 24 May 2028

Royal Botanic Gardens, Kew awarded a contract to Mustard Market Research Ltd, Morris Hargreaves McIntyre, The Nursery Research & Planning Ltd, and Decision House Limited for a market research framework.

The framework aims to build longer-term relationships with high-quality, agile, cost-effective suppliers who understand the RBG Kew brand.

The suppliers will deliver a range of market research projects across various audience groups, including members, paying visitors, donors/patrons, digital visitors, prospective visitors/customers, and broader audiences.

The research supports RBG Kew's marketing and communications, membership activities, public programmes, digital and visitor experience, fundraising/development, and commercial activity.

Suppliers are required to have experience in customer experience research, brand research, product development, market testing, audience understanding, pricing analysis, and segmentation within cultural attractions, leisure, tourism, hospitality, or retail sectors.

They must be proficient in both online and on-site methodologies, conduct qualitative and quantitative research, and process large volumes of data.

The contract value is AUD 750,000.

Similar open tenders12

Communications, Marketing, Research and Engagement Supplier Framework – Liverpool City CouncilConsultancy & Legal
20 Nov 2026
University of Warwick Corporate Communications, Reputation and Engagement Dynamic Framework (4 Lots)Consultancy & Legal
25 Nov 2026
Communications, Marketing, Research and Engagement Supplier Framework – Liverpool City CouncilConsultancy & Legal
20 Nov 2026
Ground Maintenance Framework Agreement – Arboriculture and Rural Grass Cutting Services, Falkirk CouncilEnergy & Environment
16 Nov 2026
Bracknell Forest Council Capital Works Framework – Construction, Planned Maintenance and Refurbishment (from 1 April 2027)Construction
26 Nov 2026
Online Legal Research and Know‑How Service for Westminster City Council and Royal Brough of Kensington and CheleaConsultancy & Legal
06 Nov 2026
Refurbishment and Modernisation Framework Agreement (RM4S) – Scotland for Building, Repair and Specialist Trade ServicesConstruction
11 Dec 2026
Scotland RM4S Framework Agreement – Refurbishment, Maintenance and Modernisation for Public BuildingsConstruction
11 Dec 2026
Work and Health Support Framework – NHS Birmingham & Solihull ICB (West Midlands, 4‑year, £36M est.)Public Services & Welfare
23 Nov 2026
Roof and Internal Access Equipment Survey and Remediation Framework – Academic and Residential EstateConstruction
26 Nov 2026
Council Photography Services Framework for Events, Campaigns and CommunicationsArts & Culture
05 Nov 2026
The Growth Company: National Training Framework for Growth Hub Network Advisers – Six Specialist Topics (England)Education & Training
06 Nov 2026

Other similar contracts12

Market Research Framework for Royal Botanic Gardens, KewConsultancy & LegalDISCOVERY RESEARCH LIMITED,DECISION HOUSE LTD,THE NURSERY RESEARCH & PLANNING LIMITED,SPHERE INSIGHTS LTD.
$6,000,000
Award of Audience and Product Research Framework to Multiple Suppliers for Royal Botanic Gardens, KewConsultancy & LegalTouchstone Partners Ltd,ABA MARKET RESEARCH LIMITED,SPHERE INSIGHTS LTD.,MUSTARD MARKET RESEARCH LTD
$117,000
Market Testing for Food Festival via RBG Kew Market Research FrameworkConsultancy & LegalTHE NURSERY RESEARCH & PLANNING LIMITED
$15,900
Market Research on Pricing Models for Royal Botanic Gardens, KewConsultancy & LegalDISCOVERY RESEARCH LIMITED
$24,044
Market Research on Member Retention and Sentiment for Royal Botanic Gardens KewConsultancy & LegalDiscovery Research Limited
$50,000
Qualitative Market Research on Family Programming for Royal Botanic Gardens KewConsultancy & LegalDiscovery Research Limited
$22,000
Market Research for Brand Campaign Creative Retesting at Royal Botanic Gardens, KewConsultancy & LegalMUSTARD MARKET RESEARCH LTD
$13,750
Customer Segmentation Research for Royal Botanic Gardens, KewConsultancy & LegalTouchstone Partners Ltd
$57,000
Market Research for Trails Evaluation at Kew GardensConsultancy & LegalSPHERE INSIGHTS LTD.
$13,000
Visitor Insights Programme Survey and Reporting at RBG KewConsultancy & LegalDJS Research
$375,000
Staff Survey Research Services for Royal Botanic Gardens, KewConsultancy & LegalBMG RESEARCH LTD
$23,050
3D Design Services Framework for Royal Botanic Gardens, KewArts & CultureAFSB ASSOCIATES,Placemarque Ltd,Metaphor Communications Ltd
$400,000

Unlock the full platform.

7 days free, then £36/GBP per month. Cancel anytime.

What you get

Find

Find consultancy and legal tenders in London in one place.

We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.

Alerts

Open tenders like this contract, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.

Assess

Size up a tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow this supplier and get alerts when they win again.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.

GovBot

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get consultancy and legal tenders in London by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then £36/GBP per month

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.