Managed Service for Special Needs Transport Staff and Associated Services for Harrow and Brent Councils
Awarded 31 Mar 2022
About
Harrow Council awarded a contract to NR Ltd for a managed service to supply and manage drivers and passenger assistants for special needs transport and associated services.
The service includes on-site supervision, staff attendance management, provision of replacement staff, and coordination of staff and service delivery.
The transport services cover the conveyance of service users to schools in Harrow and Brent and adults to day centres and other activities.
The contract is commissioned by Harrow Council on behalf of both Harrow and Brent Councils.
The SNT service operates a fleet of 162 minibuses from the Harrow Central Depot, with approximately 350 staff covering both boroughs' routes; about 80 staff are employed by the Authority, and the remaining approximately 270 drivers and passenger assistants are expected to be provided by NR Ltd.
The contract value is £34,972,510.
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