Maintenance and Technical Support for RedBox Call Recording Platform — London Ambulance Service NHS Trust
London Ambulance Service NHS Trust · Awarded contract
AwardedMaintenance and Technical Support for RedBox Call Recording Platform — London Ambulance Service NHS Trust
Awarded 10 Jul 2025
Awarded10 Jul 2025
Value£262,460.16
RegionLondon
CategoryIT & Software
Ended 7mo ago9mo term
Awarded 10 July 2025Expired 9 Apr 2026
About
London Ambulance Service NHS Trust awarded a contract to British Telecommunications Public Limited Company for the provision of maintenance and technical support services for the RedBox call recording platform.
The contract was procured via the London ICT framework and is valued at AUD 262,460.16.
Similar open tenders12
TenderCloses
Security Systems Maintenance, Reactive Call-Outs and Remote Alarm Monitoring – Hampshire and Isle of Wight Healthcare NHS Foundation TrustPublic Safety & Security
04 Nov 2026
Refurbishment of Stansted Ambulance Station – East of England Ambulance Service NHS TrustConstruction
20 Nov 2026
Private Emergency Ambulance Services for A&E / Blue Light ResponseHealth & Medical
06 Nov 2026
Bed Management Service for North Cumbria Integrated Care NHS Foundation Trust – Maintenance, Decontamination, Repair and Asset TrackingHealth & Medical
02 Dec 2026
Emergency Call Monitoring Telephone Answering Service – Broadland & Orwell Housing AssociationsPublic Safety & Security
27 Nov 2026
Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare
16 Nov 2026
EEAST Private Ambulance Services Framework for Emergency A&E (Blue Light) ResponseHealth & Medical
06 Nov 2026
Maintenance and Repair of Fire Alarm and Associated Systems – Northumbria HealthcarePublic Safety & Security
27 Nov 2026
Servicing and Maintenance of Fire Alarm, Firefighting, Emergency Lighting and Safety Devices – London Borough of Hillingdon (11,000+ properties)Public Safety & Security
09 Nov 2026
Innovative Platform for Homebased Domiciliary Care, Reablement and Live‑in Services – London Borough of Richmond Upon ThamesHealth & Medical
29 Jun 2032
Supply and Delivery of Ambulance Workshop Consumables for NHS Ambulance TrustsTransport & Logistics
05 Nov 2026
Cloud Telephony Framework for Digital Care Services – NHS England (Prior Information Notice)IT & Software
31 Mar 2027
Other similar contracts12
Contract and supplierAwarded value
Maintenance and Support of Voice Recording System for London Ambulance Service NHS TrustIT & SoftwareBRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY
$339,019.93
24/7 Network Hardware Support and Maintenance for London Ambulance Service NHS TrustIT & SoftwareBRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY
$89,394.5
24/7 Network Hardware Support and Maintenance for London Ambulance Service NHS TrustIT & SoftwareBRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY
$129,997.72
Annual Maintenance and Support for Red Box Call Recording SoftwareIT & SoftwareRed Box Recorders Limitec
$5,629.68
Support and Maintenance of Red Box Voice Recording Solution for Surrey and Sussex PoliceIT & SoftwareRed Box Recorders Ltd
$25,744
Support and Maintenance of Red Box Voice Recording Solution for Surrey and Sussex PoliceIT & SoftwareRed Box Recorders Ltd
$40,628
Consultancy Services for London Ambulance Service NHS TrustConsultancy & LegalBRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY
$49,200
Cisco 24/7 Maintenance Contract Awarded to British Telecommunications by London Ambulance Service NHS TrustIT & SoftwareBRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY
$231,480.07
Software Maintenance and Support Contract Awarded to Software Box Ltd by East of England Ambulance Service NHS TrustIT & SoftwareSoftware Box Ltd
$34,474.28
Supply and Installation of Network Equipment for LAS Ambulance Station Network ImprovementsIT & SoftwareBRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY
$177,080.8
Relocation of Telehousing Interlink Circuits for London Ambulance Service NHS TrustTelecommunicationsBRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY
$10,657.5
Provision of IP Connect Network for London Ambulance Service NHS TrustTelecommunicationsBRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY
$93,451.1
Unlock the full platform.
7 days free, then £36/GBP per month. Cancel anytime.
What you get
Find
Find IT and software tenders in London in one place.
We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.
Maintenance and Technical Support for RedBox Call Recording Platform — London Ambulance Service NHS Trust
Won by BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY · London Ambulance Service NHS Trust
£262Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new IT and software tenders
Security Systems Maintenance, Reactive Call-Outs and Remote Alarm Monitoring – Hampshire and Isle of Wight Healthcare NHS Foundation TrustPublic Safety & Security · Closes 4 Nov 2026
Refurbishment of Stansted Ambulance Station – East of England Ambulance Service NHS TrustConstruction · Closes 20 Nov 2026
From your alert: IT & Software
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
Market
Follow this supplier and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceBuyer · 38 contracts
£30.5Mawarded, 12 months
Halvern Facilities8 contracts£12.4M
Orrin Clinical5 contracts£9.1M
Tessel Cleaning Co11 contracts£6.8M
Wexby Linen14 contracts£2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovBot
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Who wins IT and software contracts in London?
Top suppliers by awarded value
1
2
3
Ask about tenders, suppliers or public bodies
Get started
Get IT and software tenders in London by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then £36/GBP per month
