CHESHIRE EAST COUNCIL · Awarded contract
Awarded

ICT Research and Advisory Services for Cheshire East Council

Awarded 10 Sep 2020

View live tenders
Awarded10 Sep 2020
Value£95,236.00
RegionNorth West
CategoryIT & Software
Ended 3y 2mo ago2y 12mo term
Awarded 10 Sept 2020Expired 9 Sept 2023

Cheshire East Council awarded a contract to Infotech Research Group for information technology research and advisory services valued at AUD 95,236.

The engagement covered establishing and implementing a target operating model for ICT services in a shared service environment, including job descriptions and role responsibilities; advising on ICT contract and vendor management, including negotiation of complex licensing models with high-value platinum suppliers; ICT operational service transformation and customer satisfaction measurement; Service Desk standardisation and transformation programme guidance; and portfolio management and delivery methodologies.

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