Westminster City Council · Awarded contract
Awarded

Global Research and Advisory Services for Westminster City Council

Awarded 01 Nov 2024

View live tenders
Awarded01 Nov 2024
Value£367,800.00
SupplierGartner UK Limited
AgencyWestminster City Council
RegionLondon
CategoryConsultancy & Legal
Ended 5d ago1y 12mo term
Awarded 1 Nov 2024Expired 30 Oct 2026

About

Westminster City Council awarded a contract to Gartner UK Limited for global research and advisory services.

The scope included a full review of contract spend to identify efficiencies and savings, a budget review for cost optimisation linked to contract work with a focus on reducing and consolidating applications and simplifying processes, a review of cyber security spend to ensure value for money and compare planned activity with other local authorities, support and guidance for the emerging AI Centre of Excellence, and informing the development of a future Customer Service operating model including procurement of a new telephony platform and service optimisation.

The contract value was AUD 367,800.

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