Lancashire County Council · Awarded contract
Awarded

Fusion Managed Support Agreement with Fujitsu Services Limited by Lancashire County Council

Awarded 02 Jan 2023

View live tenders
Awarded02 Jan 2023
Value£1,325,938.00
RegionNorth West
CategoryIT & Software
Ended 2y 3mo ago1y 7mo term
Awarded 2 Jan 2023Expired 7 Aug 2024

Lancashire County Council awarded a contract to Fujitsu Services Limited for a Fusion managed support agreement, valued at AUD 1,325,938.

The agreement included variations for compliance and audit review, extension of service transition support, interim support for Fusion Phase 1 (HR, Payroll, Recruitment), and provision of solution architects and functional consultants for defect resolution and priority changes.

The variations were necessitated by deficiencies in deliverables by an incumbent service provider and the unexpected withdrawal of an implementation partner, leading to additional support needs.

Contracting with another provider would cause significant duplication of costs and delays, as Fujitsu Services Limited already possesses working knowledge of the system and is contracted for handover and support.

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