Fully Managed IT Support Services for Health Innovation North East and North Cumbria

Awarded 01 Feb 2025

View live tenders
Awarded01 Feb 2025
Value£62,100.00
RegionUnited Kingdom
CategoryIT & Software
Expires in 1y 3mo2y 12mo term, 59% elapsed
Awarded 1 Feb 2025Expires 31 Jan 2028

Health Innovation North East and North Cumbria awarded a contract to Synergi Software Ltd for a fully managed IT support service to enable the delivery of core business services.

The contract, valued at £62,100, covers approximately 80 users and devices during office hours Monday to Friday.

The service includes seamless transition from the incumbent, improved service delivery, optimised resource management, and strong compliance and security.

Performance is monitored through SLAs, KPIs, and regular reporting, with governance covering change and risk management.

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