Fully Managed IT Support Services for Health Innovation North East and North Cumbria
Awarded 01 Feb 2025
About
Health Innovation North East and North Cumbria awarded a contract to Synergi Software Ltd for a fully managed IT support service to enable the delivery of core business services.
The contract, valued at £62,100, covers approximately 80 users and devices during office hours Monday to Friday.
The service includes seamless transition from the incumbent, improved service delivery, optimised resource management, and strong compliance and security.
Performance is monitored through SLAs, KPIs, and regular reporting, with governance covering change and risk management.
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