Durham County Council · Awarded contract
Awarded

Direct Award of Specialist Social Care Assessment AI Tool to Beam Up Ltd. by Durham County Council

Awarded 22 Jun 2025

View live tenders
Awarded22 Jun 2025
Value£187,000.00
SupplierBeam Up Ltd.
RegionNorth East
CategoryIT & Software
Ended 5mo ago12mo term
Awarded 22 June 2025Expired 21 June 2026

Durham County Council awarded a contract to Beam Up Ltd.

for a purpose-built AI tool for social workers within AHS & CYPS to automate documentation using natural language processing and machine learning.

The tool records audio, transcribes it, and produces specialist summaries based on templates designed to support the Council's requirements.

It is a fully secure web-based system accessible on smartphones, laptops, tablets, and hybrid machines without specialist software.

The contract, valued at £187,000, was directly awarded via the G-Cloud 14 framework following Beam Up being identified as the sole provider in a search, retaining continuity with the current standard tool used by social workers in England.

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