SOUTH CENTRAL AND WEST COMMISSIONING SUPPORT UNIT · Awarded contract

Awarded

Delivery of Online Consultations System to GP Practices in West Essex

Awarded 29 Sep 2019

View live tenders

Awarded29 Sep 2019

Value£91,800.00

SupplierDoctorlink Limited

AgencySOUTH CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

RegionSouth East

CategoryIT & Software

Ended 4y 7mo ago2y 6mo term

Awarded 29 Sept 2019Expired 28 Mar 2022

About

SOUTH CENTRAL AND WEST COMMISSIONING SUPPORT UNIT awarded a contract to Doctorlink Limited for the delivery of an online consultations system to GP practices in West Essex.

The contract, valued at £91,800, supports NHS England's Digital Transformation Strategy by enabling patients to navigate services digitally and clinicians to deliver high-quality care.

The initiative includes a six-month pilot with up to six GP practices across the Epping, Harlow, and Uttlesford localities, serving approximately 310,000 registered patients.

Objectives include reducing unnecessary appointments, lowering GP and staff workloads, decreasing wait times, improving patient experience, reducing reception queues and phone calls, enabling self-management of health conditions, and providing an additional digital consultation channel.

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