Customer Strategy Delivery Partner for Transformation Programme by Royal Borough of Kingston upon Thames

Awarded 01 Feb 2022

View live tenders
Awarded01 Feb 2022
Value£298,015.00
RegionUnited Kingdom
CategoryConsultancy & Legal
Ended 4y ago9mo term
Awarded 1 Feb 2022Expired 31 Oct 2022

The Royal Borough of Kingston upon Thames awarded a contract to 31ten Consulting Ltd for a Customer Strategy Delivery Partner to support the Customer Fulfillment Programme, a key priority in the council's transformation programme.

The delivery partner will assist in redesigning and reimagining services to better meet resident needs, be digital by default, and be as efficient as possible, aligning with the borough's wider vision for transformation.

The contract, valued at AUD 298,015, was awarded through a mini-competition under Lot 1 - Business Services of the ESPO 664_21 Consultancy Services framework and is for a 9-month duration.

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