Customer Product Specialist Contract Awarded to Venn Group by Defra Network eTendering Portal
Awarded 25 Jul 2021
About
Defra Network eTendering Portal awarded a contract to Venn Group for a Customer Product Specialist role.
The role involved developing customer change plans to deliver project outcomes, project management of activities and campaigns, and developing marketing and customer change products and resources to support businesses in continuing to import goods from the EU, with heavy weighting on this aspect.
Responsibilities included developing and delivering communication plans alongside project/programme teams, working closely with project/programme teams, partner organisations, and OGD for joint communications activities/campaigns, collaborating with the stakeholder engagement team to deliver customer change activities, delivering creative messaging for the full customer campaign cycle, leading on content developments and managing approvals for customer products, and managing the reach of communications and success measurement to build into future project/programme communications.
The contract value was £24,598.
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